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Tangent Info Technologies operates in adherence to the
terms and conditions stipulated in this document, whether express or
implied. Being a visitor to our website or client of our company
signifies your acceptance of these terms and conditions.
Our Services
We offer our services
as a fair representation of the skills and knowledge we possess.
When you become a client of Tangent Info Technologies, you agree to allow us
to complete your project using these skills.
Process
In response to your
enquiry, you will receive a quote from Tangent Info Technologies. This quote
is applicable for 30 days only: if it has not been accepted by this
time, a new quote will need to be issued. Once the quote has been
accepted by you, the amount is binding and becomes a contractual
agreement. Work completed in addition to that outlined in your quote
will be considered a new project and a separate quote will be drawn
up for additional work.
You will be required to pay a
deposit of 20 per cent before work begins on your project. This
deposit is completely non-refundable and no special conditions will
be made for refunding your deposit.
Ownership
Once your project
has been completed, it remains the property of and copyright under
Tangent Info Technologies until final payment is made. After the balance of
your account has been paid, all copyright and intellectual property
is transferred to you. No ownership of projects is retained by
Tangent Info Technologies, but we do reserve the right to display copies of
your work as part of portfolios or promotional material. We do not
include any sort of watermark or signature without your
permission.
Service Cancellation
If, for
any reason, you wish to terminate your project with Tangent Info Technologies, you will forfeit all ownership of existing concepts and
ideas. Your deposit will not be refunded under any circumstances,
and you will not be eligible to take work that has already been
completed. You are not eligible to take existing ideas and have them
reproduced by a third party. Any breach of copyright after a service
has been cancelled will be taken very seriously by our legal team.
Errors
Although Tangent Info Technologies makes every effortto ensure correct spelling, grammar,
punctuation, color matching and so on, there is always some room for
error in any task undertaken by a human team. You are required to
check and double check your printable material for errors and
omissions before it is sent to be printed. Tangent Info Technologies can not
be held liable for errors in the information within your printed
material after it has been printed.
In the case of web material,
where errors or omissions have been made, we will happily correct
them within one month of going live. This is limited to spelling,
grammar and other text information, and does not include
any changes to the design or content of your web site.
Making Changes
Changes will
not be made to your project after final payment has been made,
except where outlined in the terms and conditions. You will not be
eligible for any changes to design, size, resolution, etc. to your
project without beginning a new project. Changes will be subject to
additional fees and charges as outlined in this document.
Payment Terms
We appreciate
your prompt payment, and ask for complete payment to be made within
14 days of your project's end. Your project will not be released to
you until this payment is made. If payment has not been made after
14 days, you will be sent a reminder notice. If your account remains
unpaid after 31 days, an additional late fee will be applied to your
invoice. If payment still has not been made after 60 days, it will
be referred to a collection agency.
Projects that are not paid within 90 days will be
removed from Tangent Info Technologies and archived. If you pay your account
after this time, you will be subject to an archive removal fee in
addition to your late fees and original invoice. |
